In its Mission Statement, The Community Family (TCF) pledges a firm commitment to “improving the quality of life for both our participants and their families.” Further, the entire TCF organization strives to meet the very high standards reflected in its service motto: care … above and beyond.
An essential component of TCF’s dedication to service excellence is its faithfulness to its own policy of clear and thoughtful communication with participants and their families. Making time for their questions and concerns is part of TCF’s approach to care.
Each and every question is important, and all TCF participants and their family members or caregivers are encouraged to pose their questions to staff at any time. While it is not intended as an exhaustive summary, the following list of Frequently Asked Questions presents some of the more common ones. TCF’s staff members welcome new ones!
The Community Family (TCF) is a nonprofit organization that has provided compassionate, community-based adult day health services since 1978. Our mission is to help older adults, individuals with disabilities, and those living with Alzheimer’s disease or other memory conditions remain as independent as possible—while enjoying meaningful social connection and professional care during the day.
We operate three state-of-the-art adult day health centers in Everett, Medford, and Wakefield (The Dutton Center).
Adult day health care is a daytime program that provides health monitoring, personal care, therapeutic activities, meals, and social interaction in a safe, supportive environment. It’s ideal for individuals who need assistance or supervision during the day but wish to continue living at home.
Participants attend on a scheduled basis and benefit from a team of professionals, including nurses, social workers, and activity staff.
Each center offers a full range of therapeutic and supportive services, including:
- Skilled nursing care and health monitoring
- Assistance with personal care and daily activities
- Social work services and family support
- Nutritious meals and snacks
- Engaging therapeutic activities and social programs
- Transportation services
Our Medford center specializes in dementia care and was the first program in Massachusetts to offer day health services specifically for individuals with Alzheimer’s disease.
TCF is designed for adults who may be managing chronic health conditions, memory loss, mobility limitations, or social isolation. Our programs provide structure, safety, and meaningful engagement in a warm, homelike environment.
We support individuals as well as their caregivers—offering peace of mind, community, and professional care during the day.
We have three conveniently located centers:
- Everett Center: 106 Wyllis Avenue, Everett, MA
- Medford Center: 121 Washington Street, Medford, MA
- The Dutton Center: 1117 Main Street, Wakefield, MA
Transportation is available for most participants. TCF operates its own vans and also partners with trusted transportation providers. Family members or caregivers are also welcome to bring participants to and from the center.
Every day is thoughtfully planned to offer both fun and therapeutic value. Activities may include:
- Music and art therapy
- Group games like bingo and trivia
- Exercise and movement classes
- Cultural celebrations
- Quiet time for reading or relaxing
- Opportunities to socialize and build friendships
Participants are served a healthy breakfast, lunch, and afternoon snack each day.
Absolutely. We understand that trying something new can feel intimidating. Our caring staff will help you feel comfortable at your own pace. Whether you’re outgoing or reserved, we have activities to suit your preferences, and we’ll support you in making connections and enjoying your time with us.
Yes. Our centers are home to a wonderfully diverse community of participants—of different ages, backgrounds, and personalities. Some enjoy lively conversation, while others prefer quiet moments. Regardless of your interests or needs, you’ll find a welcoming space and likely a few new friends too.
Each TCF center has a multidisciplinary team that includes:
- Registered Nurses to monitor health, administer medications, and coordinate care
- Program Assistants who help with daily personal needs and lead activities
- Activity Directors who create engaging and enjoyable programs
- Licensed Social Workers who support both participants and families
- Transportation staff who ensure a safe and friendly ride to and from the center
We take pride in the respectful, person-centered care we provide.
Yes. Our licensed nurses manage and administer medications, monitor vital signs, and provide treatments as needed. We coordinate with your healthcare providers to ensure continuity of care.
There are several payment options available. Many participants are eligible for funding through:
- MassHealth
- Veterans Administration
- ASAPs (Aging Services Access Points)
- One Care organizations
- Long-term care insurance
- Private pay
Our social workers are happy to guide you through the financial options and help determine what coverage you may qualify for.
You can attend between 1 and 5 days per week, depending on your needs and the type of funding you receive. We’ll work with you and your family to create a schedule that’s right for you.
We’d love to speak with you! Please call the center closest to you to speak with a social worker, schedule a tour, or learn more about enrollment:
- Everett Center: 617-389-4500
- Medford Center: 781-395-5542
- The Dutton Center (Wakefield): 781-246-2802
Call any of our three adult day health centers to schedule a tour.
Locations
OUR TESTIMONIALS
“Community Family made tolerable the unbearable tragedy of Alzheimer’s. Your contribution to the community is critical, but your spirits and upbeat attitude are even more amazing. We will never forget you; your example is living proof of a living love.”
“To bring Mom in and watch you greet her with such open, loving arms, then graciously lead her into the ‘club,’ was awe inspiring. You do your jobs with such devotion, love and creativity!”
“The center was nothing less than extraordinary. You are all thoughtful, compassionate people. You treated my husband with dignity and respect and allowed him to maintain a level of normalcy, which would not have been possible without the daily care you provided him. Your compassion extended to me as well, giving me peace of mind for a few hours daily knowing that he was receiving excellent care.”
“In life, there are many unpleasant things to endure. Luckily, for the people faced with these problems, there are often family members to help them through. Other times, help comes from another form of “family.” The Community Family staff is, without a doubt, there to help and forever remains an extension of our [own] family. As a community, we should appreciate a program that truly is perfectly named, for the staff at The Community Family are extraordinary extensions of so many families.”
“You all treated Nana with such love and care, I never had to worry when she went to the ‘club.’ It takes strong, loving, caring and empathetic people to do what you do. Thank you all so much for your support over the years. You made my Nana smile, which means more to me than you know.”
“My family and I cannot thank you enough for the time, patience and understanding you’ve shown to our family and our mother. All of you have helped to preserve our mother’s pride and dignity while she dealt with such a devastating disease.”
